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Investor Survey / Feedback

Over the years TSRDL has pioneered a number of initiatives in the industry and has constantly been setting standards, which have become industry benchmarks. TSRDL is a category I, SEBI registered Registrar and also has the privilege of being the first registrar in India to be awarded the ISO certification in 1997. In November 2017, we have been certified as per ISO 9001:2015 guidelines by DNV GL. As part of TSRDL's drive for excellence, a Total Quality Management Division has been setup, which is a driving force for quality excellence for the various services given by TSRDL.

TSRDL's Total Quality Management Division( TQMD ) conducts random surveys through which they interact directly with walk-in customers and those who contact TSRDL by phone.

All our ratings show that we have excelled in the areas that companies rated as particularly important aspects of a registrar's service i.e. 'accuracy and content of Investor information.

Despite the assuring results TSRDL will not rest on past laurels and will continue to monitor the performance as part of the commitment to deliver unsurpassed service to clients, their shareholders and their employees.

Survey Results   Feedback

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